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Please read the following frequently asked questions. If they do not resolve your question you can contact us by clicking here, or scrolling to the bottom of this page.

Frequently Asked Questions

  1. Can I order over the telephone?
  2. In which bookstores are your books available?
  3. I would like to offer some feedback regarding improvements, suggestions or errors in one of your publications. How do I do this?
  4. How much does shipping cost? / How long will delivery take?
  5. Can I make an international order?
  6. I would like a refund for a product I purchased from the online store. How do I arrange this?
  7. Does the Calorie, Fat and Carbohydrate Counter come in large print?
  8. Does the Calorie, Fat and Carbohydrate Counter come in other languages?
  9. My question is not answered here. Where can I send my question?

1. Can I order over the telephone?
If you want to place an order of 100 or more books, you can call (949) 642 8500, ext 10 during regular business hours - Pacific Standard Time. Please note: This line is for wholesale book orders only. This phone does not process single orders nor provide phone support for CalorieKing.com, CalorieKing Club Membership, or CalorieKing.com software. Support for these products is only available online.
2. In which bookstores are your books available?
Our books are available in most major-chain bookstores, including Barnes & Noble, Borders, Walmart, K-Mart, The Sports Authority, B. Dalton and Walden Books. However, you can quickly and easily order our books directly from our secure online store.
3. I would like to offer some feedback regarding improvements, suggestions or errors in one of your publications. How do I do this?
We value all suggestions and error reports. Simply click here to email your feedback to us.
4. How much does shipping cost? / How long will delivery take?
ServiceCostEstimated Delivery Time
USPS Priority Mail$3.003-6 working days
USPS First Class Mail$3.004-7 working days
These estimated delivery times include 1-2 working days of processing time.
For orders with a weight of 12oz or less, First Class Mail will be used. All orders with a weight greater than 12oz will be shipped using Priority Mail.
Click here to find out more information on these delivery services
5. Can I place an international order?
Unfortunately we cannot offer online processing of orders to Hawaii, Alaska, Canada, Puerto Rico, United States Outlying Islands, Virgin Islands and other international destinations.

If you wish to place an order of 50 or more products to Puerto Rico, Canada, Alaska, or Hawaii ONLY, but no other international destinations, please contact:

Family Health Publications
1001 West 17th Street, Suite M
Costa Mesa, CA 92627

Phone: (949) 642 8500, ext. 10
Fax: (949) 642 8900
6. I would like a refund for a product I purchased from the online store. How do I arrange this?
Note: This refund policy only applies to physical products that were shipped to you - books, scales, pedometers and health monitors. It does not apply to membership or software downloads.

To obtain a refund, please return the products you have ordered to the address below. The following conditions apply:

  • The products must be received by CalorieKing.com in same condition as received with instructions and packaging included.
  • Products must be postmarked no later than 30 days after initial purchase.
  • The products must be returned at your own expense.
  • You must supply us with the invoice number associated with your original order. If you have lost or forgotten your invoice number, please include your ship-to and bill-to name with your return.

  • CalorieKing
    300 So. Pierce Street
    Suite 101
    El Cajon, CA 92020

    When we receive the returned products, in good order and condition, we will refund your credit card for the value of the products only. Shipping charges will not be refunded.

    For any inquiries related to our Refund and Returns Policy, please contact us at:
    http://www.calorieking.com/contactus/
    7. Does the Calorie, Fat and Carbohydrate Counter come in large print?
    No, unfortunately we do not have the book in large print.
    8. Does the Calorie, Fat and Carbohydrate Counter come in other languages?
    At this time the book is only offered in English.
    9. My question is not answered here. Where can I send my question?
    Please go to the Contact Us section below and submit an Online Store support ticket.

    Submit a Support Ticket

    If your question is not answered in the above FAQ's please
    click here to submit an Online Store support ticket.

    Our customer support team will do their best to answer your questions as soon as possible. We appreciate your patience.


    * Learn more about how CalorieKing and Joslin are working together.